'INTERACTION DESIGN' COURSEWORK
I have completed three online courses from coursera.com on the Interaction Design Specialization.
- Human-Centered Design: an Introduction
- User Experience: Research & Prototyping
- Information Design
Below are some of the assignments that were part of this specialization.
I was required to interview a variety of people on specific topics in different settings. I conducting scheduled interviews and intercept interviews.
One interview required me to ask a user about their thoughts on the topic of transportation. The interview lasted 30 mins. Below is the audio interview and some of my questions-
- How often do you walk to a location? What are the examples of places you walk to? What are the deciding factors? How do you decide between taking transportation or walking to a location? [10:35]
- How much planning is required for your commutes or journeys? How do you plan them? Which method of transportation requires the most planning?
- Are there instances where you might be at a place and you might not have an assured means of getting back home? Would you say it dampens your experience? [17:21]
- If you were to describe transportation within Delhi within one word, what would it be? Why? In 10-20 years, what do you think would have changed? What sort of futuristic development would have happened in 10-20 years? [28:15]
I created several storyboards for potential app ideas that could improve the experience of transportation. One idea that was inspired from my interview was to improve the late night traveling experience for women. A woman's late night outing often times gets spoilt by consistent phone call and messages from the parents inquiring about her status, worrying for her safety. An App can allow the parents to get constant update of their daughter by the App discreetly checking on her without causing both parties inconvenience. The App also has an emergency SOS feature for when a woman needs help in an unknown emergency.
A point mentioned in the earlier interview was how confusing some websites were for the interviewee to navigate and book trips. I investigated this by conducting a heuristic evaluation on the popular website makemytrip.com. I tried to book a return flight for 2 people from India to Kuwait. This evaluation was based on Nielson's " 10 Design Heuristics" where I assessed the type of heuristic violated and the severity of it.
STAKEHOLDER & JOURNEY MAP
I was also required to create a Stakeholder Map and Journey Map for a persona. The stakeholder map included people who directly/indirectly affected 'Ben' when he went to the gym. The Journey Map depicts the process that 'Ben' goes through when he he has to make dinner for his family.
In order to understand how different devices display different information differently, I was required to take a popular app and redesign it for a variety of display screens. I chose 'Skype', a software that I have used highly for the past few years. I was required to redesign the interface in low fidelity mock-ups for the display screen of a tablet, phone, laptop, dashboard, apple watch and a touch sensitive wall. Below are some of the designs-
1024px X 768px, Tablet
This animation shows a revised Skype experience for the tablet. The task flow highlighted is for a user to create a 3 person chat.
100px X 100px, Apple Watch
This a high fidelity mock-up for the watch display. I tried to be as economically as possible with the information being displayed.
The scroll at the bottom of the 'Contacts Screen' allows the user to scroll through the contact in a quick manner.
1920px X 1080px, Wall Interface
This interface was to be designed for a large wall. I envisioned that because of its size, it would work well in a large office. The Homescreen provides a visual of every contact's status, shows upcoming Skype meetings, messages received etc. All at a glance.
The video screen during a Skype chat allows the user to see the other person's video and messages at the same time. There is also an option to collaboratively edit documents. Tool such as highlight, underline etc are provided too.